Hvis du har forsøkt å spille Halo: The Master Chief Collection online har du sikkert lagt merke til at dette er nokså vanskelig. Helt siden laneringen den 11. november har Microsoft of 343 Industries slitt med serverforbindelsene og patchen som skulle løse alt løste ikke allverden.
Nå har studiosjef Bonnie Ross kommet med en offentlig unnskyldning til fansen, der hun erkjenner at lanseringen ikke kan kalles godkjent engang:
- On Nov 11th we released Halo: The Master Chief Collection. The goal being to create a tribute to Halo fans around the world, and to celebrate the Master Chief's debut on Xbox One. With the initial release of Halo: The Master Chief Collection, however, we have not delivered the experience you deserve. I personally apologize for this on behalf of us all at 343 Industries. Our team is committed to working around the clock until these issues are resolved.
While our team works on continual improvements and towards solutions, my commitment to you is that we will take care of all owners of Halo: The Master Chief Collection. Our primary and continued focus is first on fixing the issues at hand. Once we've done that, we will detail how we will make this right with our fans.
Du kan lese mer om hvordan 343 Industries planlegger å fikse problemene på xbox.com, mens du bestemmer deg for om en unnskyldning er nok.